Cancellation & Refund
Cancellation charges
- 30+ Days before travel : All Cancellation fees charged on booking (e.g hotels, transport, guides) + 10% of Monkfoot Service Charges.
- 15-30 Days before travel : All Cancellation fees charged on booking (e.g hotels, transport, guides) + 20% of Monkfootl Service Charges.
- 8 - 14 Days before travel : All Cancellation fees charged on booking (e.g hotels, transport, guides) + 50% of Monkfoot Service Charges.
- 1- 7 Days before travel : All Cancellation fees charged on booking (e.g hotels, transport, guides) + 100% of Monkfoot Service Charges.
- After Departure : 100% of any unused section of the itinerary ( incl. hotels, air, train, cars,guides etc.) + 100% of Monkfoot Service Charges.
Cancellation of Hotel Bookings :
- General Policy : Cancellation policy for hotel booking depends from season to season and policy of the hotels.
- The general rule is that the hotels refund 100% if the cancellation is 30 days before the date of chek-in.
- Samaller properties : There are exception to the above rule, as some of the smaller properties or properties charge 50% of the cost and some properties do not entertain any refunds at all. In such cases we inform the guests before making their bookigs.
- During the peak seasons : 24th December - 5th January, most properties do not give any refunds.
Cancellation of Ground transport :
- 30+ Days before travel : 100% of the cost is refunded.
- 15-30 Days before travel : 75% of the cost is refunded.
- 8 -14 Days before travel : 50% of the cost is refunded.
- Less than 8 days : No refunds
Cancellation of Airlines Tickets for domestic flights
Cancellation charges for flight tickets are about INR 3,000 per sector of ticket.
Wildlife Safari Charges : Wildlife Safari charges are not refundable. Also the safari bookings can not be changed / modified.
Important
Cancellation by a guest must be made in writing and be acknowledged by Monkfoot Travels Pvt Ltd in writing. The date on which the request to cancel is received by Monkfoot will determine the cancellation fees applicable.
Cancellation fees charged by the hotels, transport, guides etc is not standard. For example during peak season some hotel may not refund any portion even if cancellation is done more than 30 days before the booking date.
Wildlife Safari Charges are non-refundable, non-transferable. The forest departments do not refund any cost for safaris cancelled by the guests.